Your All-in-One Managed IT Partner in West Palm Beach

From fully managed IT to cybersecurity, we've got you! If your business has over 25 employees but your IT can’t keep up with your team, it’s time to call.

We’re on 24/7, so nothing holds your business back.

Your business growth doesn’t wait for morning, and neither do we. Whether you’re expanding or rolling out new systems, PalmTech is always here, ready to support you.

Since 2003, we’ve had one rule: show up for our clients, especially when it’s inconvenient.

If you call, you’ll likely get me or someone on my team (probably on our third coffee). But we’ll still listen — and let you know if we’re the right fit for your business.

And if we are, we’ll get you started with no upfront cost.

Roger Underwood
President

Why choose PalmTech?

Our commitment to genuine 24/7 IT support services sets us apart. We build lasting partnerships with our clients.

01

Scalable IT (even when you hire 100+ people)

Your needs today aren’t your needs next year. We design business IT support solutions that adapt as you grow, even when you double in size. 

02

Reliable IT team with short wait times

We average one missed call a month. Yes, a month. Most issues get resolved on the first call, because we actually pick up the phone and fix things.

03

Trusted by clients with a CSAT score of 9.85

With a CSAT score of 9.85, our clients consistently rate us highly. Trust PalmTech as your reliable IT company in West Palm Beach.

04

Fast remote fixes. Onsite backup when needed.

We handle most IT problems right away over the phone. But if it calls for hands-on IT solutions, we’ll be there the next day for your West Palm Beach business. 

05

We’ll find your weak spots — for free

We’ll simulate a real cyberattack on selected devices to uncover hidden vulnerabilities, so you can fix them before someone else finds them.

06

90-day no lock-in guarantee

Experience our services risk-free for 90 days. If you're not satisfied, walk away freely. Our IT support in West Palm Beach ensures your satisfaction.

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Our core services

These are the IT solutions we proudly deliver to businesses in West Palm Beach.

Managed IT services

We offer comprehensive managed IT services in West Palm Beach to ensure your systems run smoothly. Our business IT support is tailored to your needs.

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IT security

Protect your business with our robust IT support services. Our team ensures your data is safe with local IT support.

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Infrastructure and cloud

Our infrastructure and cloud services provide scalable solutions to enhance your business operations. Trust our IT support in West Palm Beach for seamless integration.

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Professional IT services

Our professional IT services deliver expert solutions for complex challenges. Rely on our IT consulting in West Palm Beach for success.

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That 9.85 CSAT didn’t happen by luck...

Vitasta Matto

"Palm Tech stepped in when I had issues with my foxit program.

I was given a clear idea of what was happening and what they were doing to fix it.

I could carry on my work day without any snafus"

Trips of Bliss

"PalmTech constantly goes above and beyond!

Carson's professionalism and expediency never cease to amaze me."

Thomas R. Gibson

"PalmTech communicates issues and concerns in a very understandable and comprehensive way. This alleviates our staff from spending time on issues we have little knowledge of allowing us to focus on our primary business.

I have, and I will continue to tell people that PalmTech is the go-to IT company."

Samantha Wright

"PalmTech IT Support is always easy to reach and has an very short/excellent turnaround time until an expert is ready to assist me with our companies IT issues!

Highly recommend!"

Ryan Smollar

"Brian personally met with me.  I am a small business owner and Brian advised me as to 15 different security/IT talking points that I never thought of.

Thank you for your time and effort Brian!"

Rena Taylor

"Trey worked diligently to fix the issue of my inability to connect and gain access to the p drive server.  

There were many frustrating technical complications, but he remained very focused, polite and got it to work with minimal disruption to my work schedule.

I truly appreciated his professionalism and Palm Tech's great service."

Experience seamless IT support in West Palm Beach

Stop settling for poor IT. Here are three promises we deliver on from day one:

  • No onboarding fees
  • Free pen testing (a.k.a. ethical hacking)
  • 90-day no lock-in period

Let’s upgrade the way you do IT

These folks love us!
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Pam Rente

“PalmTech’s techs truly feel like part of our company.

They blend right in, build real trust with our team, and understand what matters to us.

This gives us time and confidence that they have our best interests at heart.”

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Melissa L. Nash

“PalmTech’s proactive approach and staff training keep downtime to a minimum, even during updates.

As a small business, we can now operate without a full-time IT manager and still meet every compliance audit.

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Lisa Loomis

"PalmTech has been an outstanding partner for our computer needs.

Their team is experts, professional, and always prompt with service.

They keep everything running smoothly and are a pleasure to work with. Highly recommended!"

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Kim Brown

“I’m grateful to have Chuck and the PalmTech team support my clients with proactive IT solutions.

When your business depends on computers all day, you need experienced professionals ready to respond.

PalmTech delivers just that!"

Any Question

Here whenever you need us

We solve problems, not create them. And we’re always easy to reach.

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Frequently asked questions

How is your approach to IT support services different?

We provide genuine 24/7 IT support services, not just an on-call model. Our team is always available, ensuring your business has the support it needs at any time. This commitment to accessibility and responsiveness sets us apart from other IT companies in West Palm Beach.

What makes your IT support in West Palm Beach reliable?

Our business IT support is backed by a nearly perfect CSAT score of 9.85, reflecting our clients' satisfaction. We focus on delivering consistent, high-quality service, ensuring your business operations run smoothly and efficiently.

Why should I choose your local West Palm Beach IT support?

Local IT support means faster response times and a better understanding of your specific needs. Our team in West Palm Beach is dedicated to providing personalized service, ensuring your business receives the attention it deserves.

How do your IT solutions benefit my business?

Our IT solutions in West Palm Beach are designed to enhance your business's efficiency and security. We tailor our services to meet your unique needs, ensuring you receive the most effective support possible.

What is included in your IT security services?

Our IT security services include comprehensive protection measures, such as free penetration testing for selected devices. We aim to safeguard your data and ensure your business operates securely, providing peace of mind.

How quickly can I expect a response from your team?

We offer same-day responses to ensure your IT issues are addressed promptly. Our commitment to fast and effective communication makes us a leading choice for IT support in West Palm Beach.