Managed IT support that keeps your Texas business moving

Tired of constant IT disruptions? For over 43 years, we've helped Texas businesses with 40+ users reduce disruptions, plan ahead, and get more from their technology.

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Trusted by:

John Doe 
Easy Peasy CEO

From the owner

"We bring an uncommon level of IT expertise to your business"

When Jeff Ragsdale started RTC Business Solutions in 1983, his goal was simply to help businesses stay connected and give them someone they could count on.

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Today, as the new owner, I'm building on that foundation. That means improving how we serve our clients, and making sure we stay ahead of the technology changes.

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Good IT support comes down to knowing your clients, responding when they need help, and following through on every commitment. That's what we've done for over 40 years, and what we continue to do today.

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WHY CHOOSE RTC?

43 years of experience. IT support you can count on.

We build a personal relationship with every client. We always reach out first, so you never chase us. And we deliver a consistently high level of service, every ticket, every month.

Every ticket answered within 30 minutes, 24/7

Every ticket you raise gets a response within 30 minutes, any hour of the day. Your business stays protected and running.

95% Net Promoter Score from satisfied clients

We handle migration, setup, and full configuration. Your staff keeps working while our IT support services do the heavy lifting.

We'll match any lower price, no haggling

Find a lower price for the same level of service anywhere else and we'll match it. No negotiation needed.

We plug into your in-house IT team

Already have internal IT? We work alongside them from day one.You're guaranteed to feel the difference within 60 days.

We audit your IT, and cut what you don't use

We audit every piece of software you pay for and flag anything unused or underused. If you're paying for it and not using it, we cut it.

Monthly reports, and credits if we ever miss a promise

Call us and someone on our team answers within 12 seconds. That's business IT support without the hold music.

Problems on our watch get owned and fixed

No blaming the vendor, no passing you around. It's why RTC Business Solutions holds a Net Promoter Score of 95.

We share the risk of downtime with you

We’re so confident in our uptime and performance that we put real money behind it. If we don’t deliver what we promised, we help cover the financial impact of downtime up to an agreed limit.

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Our services

Our core services

Everything your business needs from IT, under one roof

Managed IT

We monitor and support your systems, giving you steady IT support in Houston every day.

Phone Systems

Our IT solutions include business phone systems that make your team easy to reach anywhere.

Voice & Data Cabling

We install neat voice and data cabling that gives your office a fast, reliable network.

Phone & Internet Service

We source reliable phone and internet plans, backed by Houston IT support if anything breaks.

Testimonials

Our 95% Net Promoter Score didn't happen by chance...

Lina Johnson

Software Engineer at Youtube

"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat."

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Lina Johnson

Jane Doe

Emma Brown

James Williams

Michael Johnson

Olivia Garcia

Lina Johnson

Jane Doe

Emma Brown

James Williams

Michael Johnson

Olivia Garcia

Limited-time offer

Price-matching offer

You shouldn't have to pay more for the same quality of IT support. We believe in fair, competitive pricing, and we're happy to prove it. If you find the same level of service for less, we'll match the price. No haggling, no hassle.

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Tell us what needs fixing below

Share a few details about your setup. Our team reaches out first, so you never have to chase us.

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Frequently asked questions

How is your IT company different from the last one we hired?

Our team plugs into yours from day one. We work alongside your internal staff instead of around them, and we reach out first, so you never have to chase us.

If your IT team doesn't feel the difference within 60 days, you get service credits. That's a promise with something behind it, and we've run our IT support that way for 43 years.

You get a partner who shows up, follows through, and makes your whole team's day easier.

What happens to our team when we switch IT support services to you?

Your team stays online and productive the whole time. We handle the migration, setup, and full configuration, so nobody on your side has to figure it out alone.

Our team plans each step with you before anything moves. We keep you updated as we go, and our IT services are ready to work on day one.

Switching feels smooth, and your business keeps moving without missing a beat.

How fast does your IT support in Houston respond when something breaks?

Fast. Our help desk runs 24 hours a day, and every ticket you raise comes with a 30-minute SLA. When you call, a member of our team picks up within 12 seconds.

That means no voicemail loops and no waiting until tomorrow. Our Houston IT support team gets to work on the problem right away and keeps you posted until it's fixed.

Less downtime means your people stay productive and your customers stay happy.

Can your IT solutions actually lower what we spend on tech?

Yes. We run a utilization audit across all your software and flag anything unused or underused. If you're paying for it and not using it, we cut it.

We also match any lower price for the same level of service, with no negotiation needed. That's how our business IT support keeps your costs honest, and it's part of why our client satisfaction score sits at 94%.

Every dollar you spend on tech ends up working for your business.

What happens if your IT support team drops the ball?

Yes. We work with businesses in Houston, TX that have 40 or more users. That's the size where IT gets busy, and where steady support makes the biggest difference.

As a local IT company, we cover Managed IT, Phone Systems, Voice & Data Cabling, and Phone & Internet Service. Having one team handle it all means fewer vendors to juggle and fewer calls to make.

You get one partner who knows your setup inside and out and keeps it all working together.

What happens if your IT support team drops the ball?

Something goes wrong on our watch? We own it and we fix it. No blaming the vendor and no passing you around.

Every month, we send you a performance report. If we missed anything we committed to, we issue service credit. RTC Business Solutions stands behind its IT solutions, and that's why our Net Promoter Score is 95.

You always know where you stand, and you never pay for a promise we didn't keep.