Real 24/7 IT support for West Palm Beach businesses

Get proactive, around-the-clock IT support. For businesses with 25–150 endpoints who need quick support they can rely on, anytime, any day.

"We are here 24/7, you get real support anytime"

Your business needs to scale and that's only possible when your systems function well continuously. That's why we run a 24/7 model that ensures you're never left stranded.

When you call for help,
an expert picks up immediately and in most cases, solves the issue on the first call. If it requires a visit, we'll be there by the next day, guaranteed.

No more stressing over your IT. Just send us a message, and we'll reach out to discuss how we can support your business.

Roger Underwood
President

Why businesses in West Palm Beach switch to and stay with us

Sticking with an unreliable IT provider because "you have no better option"? Let's show you why it's time to make the switch:

01

99.9% of calls answered on first ring

We actually answer when you need us, so you never wait on hold or wonder if your issue is being handled.

02

Only seasoned professionals

We don’t rely on junior technicians. Every engineer on your account has deep experience, meaning problems are diagnosed and fixed correctly the first time.

03

85% first-call resolution

Most issues are resolved on the first call, saving your team time and disruption.

04

9.85 CSAT Score

Nearly perfect client satisfaction, reflecting our commitment to fast, friendly, and effective support every time.

05

75+ years of combined experience

Our team brings decades of expertise across SMB IT, ensuring confident, precise solutions without guesswork.

06

Next-day on-site support when needed

When remote support isn’t enough, we’ll be at your location quickly to resolve issues and minimise disruption.

We offer real 24/7 support, not just “on-call”

Many MSPs say they’re 24/7. What they really mean is someone might call you back.

At PalmTech, we operate a genuine 24/7 service desk.

  • Quick, same-day responses
  • Live support, day or night
  • Next-day onsite support when needed
  • Only closed on Christmas

Whether it’s 2 PM or 2 AM, your business is never alone.

Everything your business needs, under one trusted partner

We make sure everything works together, from strategy to security, and support, so that your IT finally feels aligned with your business goals.

Managed IT Services

Proactive, fully managed IT support that keeps your systems running smoothly, securely, and without disruption.

Infrastructure & Cloud

Scalable, resilient infrastructure and cloud solutions that improve performance, enable flexibility, and support growth.

Professional IT Services

Expert-led IT projects and consulting that align technology with your business goals and deliver measurable results.

IT Security Services

Security-first protection that safeguards your data, users, and systems from cyber threats, ransomware, and downtime.

Real, unfiltered reviews, right from our profile!

Vitasta Matto

"Palm Tech stepped in when I had issues with my foxit program.

I was given a clear idea of what was happening and what they were doing to fix it.

I could carry on my work day without any snafus"

Trips of Bliss

"PalmTech constantly goes above and beyond!

Carson's professionalism and expediency never cease to amaze me."

Thomas R. Gibson

"PalmTech communicates issues and concerns in a very understandable and comprehensive way. This alleviates our staff from spending time on issues we have little knowledge of allowing us to focus on our primary business.

I have, and I will continue to tell people that PalmTech is the go-to IT company."

Samantha Wright

"PalmTech IT Support is always easy to reach and has an very short/excellent turnaround time until an expert is ready to assist me with our companies IT issues!

Highly recommend!"

Ryan Smollar

"Brian personally met with me.  I am a small business owner and Brian advised me as to 15 different security/IT talking points that I never thought of.

Thank you for your time and effort Brian!"

Rena Taylor

"Trey worked diligently to fix the issue of my inability to connect and gain access to the p drive server.  

There were many frustrating technical complications, but he remained very focused, polite and got it to work with minimal disruption to my work schedule.

I truly appreciated his professionalism and Palm Tech's great service."

Exclusive sign-up offer

We know switching MSPs feels risky, so we’re offering this to minimize your risk.

For a limited time only, you can get the following:

  • Zero onboarding fees
  • 90-day, no lock-in agreement

We're sure we'll earn your trust within the first few days but if we haven't after 90 days, you are free to walk away, no questions asked (that's how sure we are).

Fill out the form to get your 90-day no lock-in trial

We'll reach out to you, get to know your needs and show you how we can make your IT better.

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